Updating systems
Creating or changing CRM, ERP and database records.
Service
When an existing SaaS product does not fit the workflow, Finch Island can build the application around the process instead.
Representative work
Business problems
Creating or changing CRM, ERP and database records.
Collecting, consolidating and presenting recurring information.
Email → spreadsheet → ERP → CRM.
Implementation boundary
Sometimes the answer isn't AI. Some problems need an application, database, API or better interface rather than another model.
Scope, access, validation and human approval are established against the customer’s systems and operating requirements.
Project context
Finch can assess where AI, software, integration, rules and human control belong.