Business solution
Email Automation
Convert an inbox into a controlled intake workflow with classification, context retrieval, routing rules and response preparation.
Example architecture
A representative controlled workflow
- InputIncoming email
- AIClassify request
- DataRetrieve context
- RuleRoute + priority
- AIPrepare draft
- HumanReview or exception
Human control
Responsibility remains explicit
Teams define which categories may be automated and which require review.
Project context
Describe the process and systems involved.
Finch can assess where AI, software, integration, rules and human control belong.