Business solution
Exception Management
Monitor deterministic process states, explain why an item stopped and route it to the appropriate owner.
Example architecture
A representative controlled workflow
- InputProcess event
- RuleEvaluate expected state
- SoftwareDetect exception
- DataAttach context
- HumanResolve
- OutputResume or close
Human control
Responsibility remains explicit
People resolve exceptions; the system makes the issue visible and traceable.
Project context
Describe the process and systems involved.
Finch can assess where AI, software, integration, rules and human control belong.